Privacy Protection
Your privacy is of the
utmost importance to us. It is your right to know the
terms and conditions surrounding the use of your
personal information on our website. When you place an
order, we will ask you for your name, email address,
mailing address and phone number. This information is
only for the billing and shipping process. We will
email you an order confirmation and a tracking number
once the order is complete. We never phone you, we
will return your call only if you call us and leave a
message specifically requesting us to call you back.
If we need to contact you,
we will contact you via email. To assure proper
communication, please be sure that the email address
you supply is valid in the case that we need to
contact you regarding your order.
Discreet Billing
Your credit card statement for your purchases with
TheDiscountSexToys site will read "Tdst Inc." Your purchases are completely safe, secure, private and confidential-- as it should be when ordering personal products. For detailed information, please click on the "Security & Privacy" link at the bottom of any page.
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100% Guarantee
Customer satisfaction--in every sense of the term--is our highest goal. We back each purchase with a satisfaction guarantee and refund policy. If you are dissatisfied for any reason with the item you ordered from
TheDiscountSexToys site , you may request a full refund within 10 days of purchasing the product. For detailed information, please click on the "Help" link at the Top of Home page.
How We Protect Your Privacy
Your privacy and confidentiality are our top priority, and we've made it the cornerstone of our business. We never sell, trade or rent your personal information to any third parties under any circumstances. We value your trust very highly, and will work to protect the security and privacy of any personal information you provide to us and will only use it as we have described in our Privacy Policy.
Safe Shopping at
TheDiscountSexToys site
We want you to know that you are completely secure when ordering from
TheDiscountSexToys site . We use a technology called Secure Sockets Layer (SSL), which encrypts (or encodes) sensitive information before it is sent over the Internet. Top Page |
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More about Us
Privacy Policy
Your credit card is
processed immediately; we do not store credit card
numbers. You will know immediately if your transaction
was declined or approved, after processing, you will
be shown a receipt, please print or save the receipt
for your records.
Your personal
information is
never
sold, rented or released to any third party that is
not involved in the transaction and delivery process.
We do
NOT
send flyers, promotional offers or newsletters to your
mailing address or to your e-mail address. Your credit
card is billed by "Tdst Inc." for your privacy.
Your Security - How We
Protect You
When you place an order
online, your personal information and credit card
information are encrypted using high-grade up to
256-bit SSL encryption before being sent over the
internet.
SSL encryption is a method
by which information transmitted across the Internet
is scrambled to the point where it's indecipherable by
anyone who should intercept the data before it reaches
it's destination.
256-bit encryption is an
upgrade from the standard and widely used 128-bit
encryption. We use 256-bit because we understand the
importance of protecting your identity, your personal
information and your credit card information.
We have upgraded our online
checkout process to be as secure as possible by
implementing the most up-to-date methods as required
by merchants from the credit card processing company -
we have even exceeded their minimum security
requirements to protect your information better. Your
credit card is processed immediately, we do not store
credit card numbers.
When shopping with us,
submitting your information over the internet is as
secure as possible, so have peace of mind knowing that
we, here at The Discount Sex Toys.com, take the
protection of your privacy, personal information and
your identity extremely seriously.
Payment
All prices are in U.S.
Dollars. We accept all credit cards, Visa, MasterCard,
Discover, American Express, and More. Your credit card
statement will be billed by Tdst Inc. for your
privacy.
We accept checks and money
orders by request. Please contact us by phone or email
if you would like to use a check or money order as
payment.
Shipping
We ship to USA, Canada,
and military bases.
Orders normally ship the
next business day after being placed.
Please note that overnight
and 3-day orders get priority and if all the items are
in stock, these orders will always ship the next
business day.
Standard ground orders
usually ship the next business day but may take up to
2 days to ship.
** Please note: Processing
time and shipping time excludes weekends and statutory
holidays when our warehouse and the mail carriers are
closed.
We use plain brown boxes
with no reference to the contents,
it
is discreet for your privacy.
Only a return address and the shipping address is on
the shipping label, there is no company name listed.
The packing list is located inside the box with a list
of the products that are in the order. Our shipping
method is very discreet, not even the delivery person
will know what is inside the box.
We ship with FedEx or UPS.
These are the shipping options you may chose from:
USA - FedEx or UPS
Ground shipping will take 5-10 business days;
USA - FedEx or UPS
3-Day Shipping will take 3-4 business days;
USA - FedEx or UPS
Overnight shipping will take 1-2 business days.
Canada - Ground
shipping will take 7-12 business days
** We strongly suggest a
physical address (not a P.O. box number) for orders of
higher value so that the package can be signed for
upon delivery.
Your box gets shipped by
FedEx or UPS, you will receive an email with a
tracking number once your package has left the
warehouse. With this, you will be able to view the
progress of your package by entering the tracking
number at FedEx.com or UPS.com.
After a few days, if you
have not received a tracking number, please email our
customer service center and we will promptly reply
with your tracking number.
Shipping to Canada:
We are not liable for
import charges, tariffs or customs duties for
packages.
We are not liable for items
seized by customs officers.
You may be charged customs
duties upon delivery, please be aware of this.
Your order total will be
charged in US Dollars to your credit card, please be
aware that exchange rates from US Dollars to Canadian
Dollars will apply to your charge, to be determined by
the current exchange rate.
Please note that orders may
take up to 2 weeks to be delivered as packages must
wait for customs clearance.
Other
Sometimes, manufacturers
change the packaging, the color or the design of an
item. The items you receive may not appear exactly the
same as pictured on the website. In some cases,
substitutions may be made. We reserve the right to
limit quantities and refuse and order.
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