..........................................................................................................................................................
Q:
How discreet is your packaging?
A: All orders are shipped in plain packaging. For more info please see Shipping & Handling
100% Discretion Assured!
ALL ORDERS are shipped in plain discreet packaging!
Q: Is it safe to use my credit card on-line?
A: Yes. We use secure servers. This technology is trusted by all major internet retailers,
banks, and brokerage houses. click for more info
Q: Can I order by phone or by Mail?
A: Yes. Click on
Order Offline for complete order form.
However
we check out through our
(SSL) Secure Server. All data transferred between your computer
and our online-store will be encrypted
(has been changed to 256-->128-bit encryption offers 288 times as many possible combinations as 40-bit encryption. Thats over a trillion times a trillion times stronger).
If you wish to make your purchase offline click here
Q: How will charges appear on my credit card bill?
A: Your credit card will be charged by Tdst Incorporated
Q: Do you sell or share my personal information with any third party?
A: Absolutely not! Your privacy is our utmost concern. See complete Privacy Statement.
Q: How long does it take to receive an order?
Same Day Dispatch
All orders received Monday to Friday between the hours of 8am to 4pm will be shipped within 24 hours. If your order is placed outside of working hours it will be shipped the next working day.
Your Order will be Shipped by your Choice as follows:
Our shipping rates come directly from FedEx and UPS, it is priced by the size and weight of your Items.
You will have the following options to choose from:
Unites Postal Service Priority Service: 2
to 3 Day Air Service
United Parcel Service: Next Day Air Service
United Parcel Service: 2nd Day Air Service
United Parcel Service: 3 Day Select - Residential
United Parcel Service: Ground - Residential
Federal Express: Over Night Standard
Federal Express: 2nd Day Express Service
Federal Express: 3 Day Select
Federal Express: Ground.
For more info please see Shipping & Handling.
Q: Can I cancel or make a change to my order?
A: Orders are processed and routed
very quickly. Because of the high volume and speed
orders are processed, it is almost impossible to
stop or change an order after it has been
submitted, but it is possible, contact us asap.
Q: Do you accept C.O.D. payments?
A: No. All orders must be paid for before they are shipped. We accept money order or personal ck to be mailed to us
click here for order submission
Q: Can I pay with check or money order?
A:
Yes Click on
Order Offline for complete order form.
Q: How much does shipping cost?
A: Shipping charges are getting generated automatically from
FedEx or UPS website based on the weight, size of your order and destination, FedEx or UPS will be your choice or Shipping method.
Charges are calculated on-line after you enter your shipping address.
Orders totaling over $99 receive free Ground shipping within continental U.S.
Q: Do you have a print catalog?
A: Not at the current time. Our on-line catalog has over 3500 products with pictures and descriptions.
Q: IS YOUR SERVICE TOTALLY DISCREET AND CONFIDENTIAL?
A: YES ABSOLUTELY. We will always treat your order and enquiry with total discretion.
Our reputation has been built on the confidence that our customers have every time
they order from us.
Q: DO YOU TRADE NAMES AND ADDRESSES WITH OTHER COMPANIES?
A: NO DEFINITELY NOT. We never have and we never will. Your Info will stay on our system for several month and then will get deleted
Q: DO YOU HAVE ALL PRODUCTS IN STOCK?
A: EVERYTHING ON THIS SITE IS HELD IN STOCK IN OUR WAREHOUSE
Stock quantities are displayed on each product page for your convenience. We do not operate a backorder system.
Q: CAN I TRACK MY ORDER??
All orders can be tracked online. At any point you will be able to track your order by Login at Login